When politicians are working on healthcare reform to insure that everyone has healthcare…they should also consider the fact that many people who have healthcare have serious problems with it!!! I am so sick of them making my life even more difficult!

Today I received a phone call from Kennedy’s physical therapist letting me know that the insurance company had contacted her directly to tell her that she was not to treat Kennedy any longer because they were not going to pay for it! Not going to pay for it? Big surprise since they have paid NOTHING for Kennedy EVER! The hospital, clinics, doctors, day treatment, therapists, labs, etc. have been billing and calling them from day 1 only to be met with a tremendous amount of hostility and not only a refusal of payment, but they have avoided answering questions or helping in anyway possible!! Yet, we continue to send them $300 a month!!! We have filled out all of their required paperwork, called and spoke with them directly, submitted medical records for everyone for the last year and jumped through every hoop to no avail! I can’t stand this anymore!!!! I mean, when is enough enough??? I am overwhelmed just caring for Kennedy, trying to be sure Austin has plenty of attention and hopefully give something to my husband and yet Primary Physicians Care of North Carolina wants to give me one more mountain to scale! They are the MOST difficult insurance I have ever encountered! They preauthorize everything and then refuse payment. They call all of Kennedy’s providers and harass them over the phone and by mail. Our pt even asked them today if they talk to parents the way they were talking to her! She was totally shocked! Well, her and I have worked out a plan to work together even if Kennedy can’t see her and it will amount to being more vigilant on my part and work hard with her at home. Whatever it takes!

The world needs anger. The world often continues to allow evil because it isn’t angry enough. ~Bede Jarrett

Hope-Faith-Courage
Mel